ECOMMERCE
AI-Powered Customer Insights for a Retail Platform
Challenge
An international e-commerce platform lacked unified customer insights, resulting in missed upsell opportunities and inefficient campaigns.
Solution
CLARBRIDGE delivered an AI-powered analytics layer, integrating customer data streams and enabling real-time personalization.
Key Results
- Customer retention increased by 14%
- Real-time campaign engine implemented
- End-to-end pipeline deployed in under 10 weeks
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Project Details
Duration10 weeks
Team SizeCLARBRIDGE Consultant with data and ML engineers
Technical Domains & Expertise
AI-first transformationData EngineeringCustomer Analytics